Chat safety and community protection
Chat Buddy combines community rules, moderation, reporting, blocking tools and automated protection systems to help make public and private conversations safer and more enjoyable.
Safety at a glance
Practical protection for real conversations
No online service can remove every risk, but clear rules, responsive moderation and easy-to-use member controls can make unwanted behaviour easier to manage.
Active moderation
Reports, room controls and administrative tools help moderators respond to abuse, disruption and repeated rule-breaking.
How moderation works →Reporting tools
Report harassment, threats, scams, impersonation, inappropriate content or repeated attempts to evade a block.
When to report →Blocking controls
Use Ignore, Block or Complete Block according to the level of separation and protection you need.
Compare blocking options →Account security
Registered members can strengthen login protection using authenticator-app 2FA, recovery codes and trusted devices.
View account security →When someone makes you uncomfortable
You do not have to continue the conversation
Harassment, pressure, suspicious requests and repeated unwanted contact should not be treated as something you simply have to tolerate.
Protect yourself
Safer habits for public and private chat
Good safety habits
- Use a unique password and enable two-factor authentication where available.
- Keep your home address, phone number, workplace, school and financial details private.
- Be cautious with links, downloads and files from people you do not know.
- Leave conversations that become controlling, sexual, threatening or uncomfortable.
- Review trusted devices and blocked-user settings regularly.
- Report serious or repeated behaviour to the moderation team.
Warning signs
- Someone asks for money, gift cards, bank details or identity documents.
- Someone urgently pushes you onto another messaging platform.
- Someone asks for your password, authenticator code or account recovery code.
- A person repeatedly returns using different usernames after being blocked.
- Someone pressures you to keep conversations, images or requests secret.
- A user impersonates another person or makes claims that cannot be verified.
Member controls
Choose the level of separation you need
Blocking tools protect your own Chat Buddy experience. They are separate from website-wide administrator bans.
Ignore User
Ignore is useful when you do not want to see another member’s messages or activity but do not require the stronger interaction restrictions of a full block.
Block User
A standard block restricts the selected account from contacting or interacting with the member who created the block.
Complete Block
Complete Block applies Block and Ignore protection and can also cover other accounts or guest identities that Chat Buddy confidently links to the same person.
Community standards
Help keep Chat Buddy friendly
What we expect
- Respect other users and personal boundaries.
- Keep public conversations appropriate for the room.
- Welcome new users without pressuring them for personal information.
- Use reporting and blocking tools responsibly.
- Allow moderators to handle serious rule-breaking.
Behaviour that may lead to action
- Harassment, threats, bullying or intimidation.
- Hate speech, racism or targeted abuse.
- Spam, scams, flooding or suspicious links.
- Sharing illegal, harmful or explicit content.
- Impersonation or misleading behaviour.
- Attempts to bypass moderation, blocks or security controls.
Detailed guides
Explore our chat safety resources
Read more detailed advice about online chat, privacy, anonymous conversations and scam prevention.
Is Online Chat Safe?
Understand the benefits and risks of online chat and learn practical ways to reduce common dangers.
Read the online chat safety guide →Anonymous Chat Safety Tips
Protect your identity and avoid common mistakes that can expose private information during anonymous chat.
Read the anonymous chat guide →Avoid Chat Room Scammers
Recognise suspicious stories, urgent financial requests, impersonation and other common online scam tactics.
Read the scam prevention guide →Protect Your Privacy Online
Learn how to safeguard personal information, strengthen accounts and make safer choices while chatting online.
Read the privacy guide →Questions and answers
Chat safety FAQ
Open a question below for a straightforward explanation of Chat Buddy’s moderation and safety tools.
How is Chat Buddy moderated?
Chat Buddy uses community rules, user reports, administrator and moderator tools, content controls and automated protection systems to help manage disruptive or unsafe behaviour.
No platform can guarantee that every message will be reviewed before it appears, so members should still use block and report tools when necessary.
When should I report another user?
Report harassment, threats, scams, impersonation, inappropriate content, suspicious links, repeated block avoidance or behaviour that may place another person at risk.
What information should I include in a report?
Include enough information for moderators to understand what happened, such as the relevant user, room, conversation and type of behaviour. Do not publish passwords, verification codes or sensitive personal information.
What is the difference between Ignore, Block and Complete Block?
Ignore hides unwanted messages or activity. Block applies stronger interaction restrictions to the selected account. Complete Block can additionally cover accounts or guest identities confidently linked to the same person.
Does Complete Block ban someone from the whole website?
No. Complete Block protects the member who created it. It does not automatically create a website-wide administrator ban.
How do I remove a Complete Block?
Open Site Users → Complete Blocks, select the relevant entry and choose Remove Complete Block. An administrator can also assist when necessary.
Is it safe to share personal information in public chat?
Public rooms are shared spaces. Avoid posting your full name, home address, telephone number, workplace, school, financial information, passwords or private account details.
Should I click links sent by someone I do not know?
Treat unfamiliar links and downloads cautiously. They may lead to scams, fake login pages, harmful files or websites designed to collect personal information.
Can Chat Buddy guarantee that every user is genuine?
No online chat platform can independently verify every statement or identity presented by every user. Be cautious when someone makes unusual claims, requests money or pressures you to trust them quickly.
How can I protect my Chat Buddy login?
Use a unique password, enable authenticator-app two-factor authentication, save your recovery codes securely and review trusted devices regularly.
See the Chat Buddy account security guide for full details.
Will Chat Buddy staff ask for my password or 2FA code?
You should not send your password, authenticator code or account recovery code to another user in a public or private message.
What should younger users do to stay safer?
Younger users should follow the site’s age requirements, speak with a parent or guardian about online safety and avoid sharing identifying information with strangers.
What happens when someone breaks the community rules?
Depending on the circumstances, a user may receive a warning, have content removed, be muted, removed from a room, restricted, blocked or banned from the service.
Enjoy safer conversations on Chat Buddy
Join the community, protect your personal information and use the available moderation, reporting and blocking tools whenever you need them.
Start chattingSafety and moderation features may vary according to account status, site role, room permissions and administrator settings.